In an effort to champion the fair treatment of Mobile Money Agents in Ghana, the leadership of the four Mobile Money Agents Associations has announced a significant decision set to be implemented from December 1, 2023.
This was announced in a statement dated November 30, 2023.
In the said statement issued by four MoMo Associations: the Northern MoMo Agents Association of Ghana (NOMAAG), the Mobile Money Advocacy Group (MOMAG), the Mobile Money Agents Association Ghana (MMAAG), and the ABAG, it clarified that this temporary measure is implemented to secure fair compensation for the services provided by MoMo agents.
The associations aim to use this temporary restriction as a means to underscore the necessity for a sustainable business model that ensures fair compensation for Mobile Money agents.
“During this period, we will continue to actively engage with service providers to address the commission review concerns raised,” the Associations stated. “If, within the one-month period, there is no favourable adjustment, we will regrettably have to implement further action plans.”
The Associations have issued a call to all stakeholders, including customers, urging their support in the pursuit of fair compensation for MoMo agents.
They underscored that the sustainability of Mobile Money (MoMo) services in Ghana relies on establishing a system that is fair and equitable for all parties involved.
“We urge you to join us in mobilizing support for fair compensation to Mobile Money Agents,” they added.
See full statement below;