The Electricity Company of Ghana (ECG) has served notice of planned maintenance works in parts of the Greater Accra and Western Regions to improve service delivery.
The exercise is scheduled for April 29, 2025, from 9 am to 5 pm in the Greater Accra Region.
Affected areas to be affected include Mensvic Hotel, Lancet Medical Laboratory, Ghana Link, Franko Estate, Ofankor, and surrounding communities.
In the Western Region, maintenance works will occur between 9:00 am and 2:00 pm, affecting communities such as Agona, Dupaul, Apremdo, Whindo, Kwesimintsim, Assakae, Mpatado, Adientem, and nearby areas.
In a statement, ECG apologized for any inconvenience this maintenance work may cause to residents and businesses in these areas.
Meanwhile, the General Manager for External Communications at ECG, Charles Nii Ayiku Ayiku, has urged customers experiencing power outages to promptly report the issues to enable swift intervention.
His appeal follows a surge of complaints across the country, particularly in Accra, where residents have been grappling with erratic power supply, commonly known as dumsor.
"I do apologise for the challenges some of our customers are experiencing. With some of our systems, you would have to call our district office or helpline for us to do the restoration of power for you," he said.
"For some, we are not able to see on our systems, so it is always advisable to call our fault team to come over. Because some of the challenges are just transient tripping, and if we are not aware, it is difficult for us to know.
"So, when it happens like that, we want to urge our customers to kindly reach out to us and inform us. We will come quickly and restore power," Mr Nii Ayiku Ayiku added.