The National Communications Authority (NCA) has acknowledged public concerns, particularly on social media about the high cost of internet data and the designation of MTN as a Significant Market Power (SMP).
Many people have demanded the NCA board’s dissolution due to high data costs and unreliable supply, linked to MTN’s role as a SMP.
In a statement on July 22, NCA reassured consumers that it is committed to promoting fair competition and safeguarding their interests in the telecommunications sector.
It explained that the classification of MTN as an SMP is part of the NCA’s mandate to ensure a level playing field in the market and protect consumer choice.
“It is important to note that the SMP classification is not intended to punish or stifle MTN’s operations but rather to ensure a level playing field in the market and protect consumer choice.
“By implementing measures such as asymmetric interconnection rates, tariff parity, and technology neutrality, the NCA aims to promote competition, encourage innovation, and protect consumers’ interests. These measures enable other operators to compete effectively, offer sustainable pricing, and invest in improving service quality.”
According to a report by cable.co.uk, reviewed by the NCA as part of its regular Billing Monitoring exercise, Ghana ranks third in Africa and second in the West African region for the cheapest mobile internet data pricing.
The NCA assures consumers that it will continue to collaborate with all relevant stakeholders to ensure reliable internet access for everyone.
