The Ghana Airports Company Limited (GACL) has apologised for an operational issue that left passengers stranded at the Kotoka International Airport (KIA) on Monday, April 7, 2025.
The incident occurred when the main arrival gate at Terminal 2 failed to open, preventing passengers on Passion Air flight 143 from Kumasi — which landed at 7:56 a.m. — from accessing the arrivals hall.
In a press statement, GACL expressed sincere regret over the disruption and confirmed that the matter is currently under investigation.
Management assured the public that appropriate disciplinary measures will be taken to prevent a recurrence and reaffirmed its commitment to providing safe and efficient airport services.
